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Person-Centered, Equity Focused, Healthy Outcomes

Programming and community engagement are at the core of our strategy. We invest heavily in supporting the development of integrated solutions and delivering reliable tools to those who need them most. Discover more about our services and campaigns below and get in touch to stay up to date regarding our latest efforts.

PALM Program

Residential Program

The PALM (Peace and Love in Mercy) Program provides housing and supportive services to those living with HIV and AIDS. The PALM program provides a person-centered model that helps individuals along the HIV Continuum. With an emphasis on dignity, the PALM Program provides a  discrimination and stigma-free environment where residents can prioritize themselves and their health. The primary focus of the residential program is to establish care with a team of physicians and implement an individualized care plan with the support of a dedicated team of trained professionals and volunteers to that you can reintegrate into the community as quickly as possible. With our support, residents are on ART Therapy, retained in care, setting health goals, achieving or maintaining viral suppression, and building the foundation for Positive Connections and community living. 


  • At least one of your household members must be living with HIV.

  • Your household annual gross income cannot exceed 80% of area median income per your county of residence.

*PALM Program services are limited to individuals and cannot accommodate families. You must be currently unhoused or at risk. 

Other services provided by House of Mercy may have additional requirements

You are eligible to receive a referral to House of Mercy from your case manager, health care provider, social services provider, or self-referral. House of Mercy works closely with other agencies to provide assistance without duplication of services.

To begin, please complete the intake form, and a staff member will be in contact with you shortly.



Case Management Services

Our Positive Connections program provides case management services to those who transition out of the PALM program or live independently in the broader community. Participants thrive while navigating their pathway to wellness with the support of a network of caring, informed and compassionate people. We believe that you must “Connect to Thrive,” so we offer participants a variety of resources as they continue on their journey to a higher quality of life.

Image by Vonecia Carswell


We advocate for justice in solidarity with the Sisters of Mercy and others working to create a more equitable and just society.

We commit to working towards systemic change and are focusing on the following three areas: 



Access to care

Stigma & Discrimination 

"The voice of mercy is truly authentic when it is the voice of justice." ~Ethel Bignell

Image by Houcine Ncib

Our Values: 

Community Advocacy Resolve Empower

Positive Connections
Advocacy and Social Justice
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