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Person-Centered, Equity Focused, Healthy Outcomes

Programming and community engagement are at the core of our strategy. We invest heavily in supporting the development of integrated solutions and delivering reliable tools to those who need them most. Discover more about our services and campaigns below and get in touch to stay up to date regarding our latest efforts.


24/7 Residential Program

The PALM (Peace and Love in Mercy) Program – provides intensive residential services to those living with HIV and AIDS who need 24-hour care to improve their quality of life and health outcomes. The PALM program provides a person-centered care model, facilitating a sense of Community through Advocacy and Resolve to Empower (CARE). With an emphasis on dignity, the PALM Program provides a  discrimination and stigma-free environment where residents can prioritize themselves and their health. The primary focus of the 24/7 residential program is to establish care with a team of physicians and implement an individualized care plan with the support of a dedicated team of trained professionals and volunteers. With our support, residents are on ART Therapy, retained in care, establish health goals and achieve or maintain viral suppression, building the foundation for Positive Connections and community living.  



Case Management 

Our Positive Connections program provides case management services to those who transition out of the PALM program or live independently in the broader community. Participants thrive while navigating their pathway to wellness with the support of a network of caring, informed and compassionate people. We believe that you must “Connect to Thrive,” so we offer participants a variety of resources as they continue on their journey to a higher quality of life.

Image by Vonecia Carswell


"The voice of mercy is truly authentic when it is the voice of justice." ~Ethel Bignell


We advocate for justice in solidarity with the Sisters of Mercy and others working to create a more equitable and just society.

We commit to working towards systemic change and are focusing on the following three areas: 



Access to care

Stigma & Discrimination 

Image by Houcine Ncib

Our Values: 

Community Advocacy Resolve Empower

Positive Connections
Advocacy and Social Justice
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