PROGRAMS
Person-Centered, Equity Focused, Healthy Outcomes
Programming and community engagement are at the core of our strategy. We invest heavily in supporting the development of integrated solutions and delivering reliable tools to those who need them most. Discover more about our services and campaigns below and get in touch to stay up to date regarding our latest efforts.
PALM Program
Residential Program
Provides short-term residential and supportive services to persons living with HIV/AIDS who are 18+ and unhoused. This program provides a person-centered care model emphasizing dignity in a discrimination and stigma-free environment.
The primary focus of the PALM program is to implement an individualized plan to move toward self-sufficiency and viral suppression.
General ADMISSIONS CRITERIA
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Must be living with HIV.
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Your household annual gross income cannot exceed 80% of area median income per your county of residence.
You are eligible to receive a referral to House of Mercy from your case manager, health care provider, social services provider, or self-referral. House of Mercy works closely with other agencies to provide assistance without duplication of services.
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*PALM Program services are limited to individuals and cannot accommodate families. You must be currently unhoused or at risk.
Other services provided by House of Mercy may have additional requirements.
To begin, please complete the referral form and a staff member will be in contact with you shortly.
POSITIVE CONNECTIONS
Case Management Services
Delivers case management support to individuals living with HIV/AIDS in the broader community or clients leaving our in-resident PALM program. Clients are matched with a case manager as they continue their transition to living an independent life.
Program services include: Emergency assistance, Housing Case Management, Referrals, Advocacy, Securing Benefits, Transportation Assistance, and Life Skills
Counties we serve: (NC) Mecklenburg, Cabarrus, Gaston, Rowan, Anson, Iredell, Lincoln, & Union
(SC) Chester, Lancaster, & York
To begin, please complete the referral form, and a staff member will be in contact with you shortly.
ADVOCACY AND SOCIAL JUSTICE
We advocate for justice in solidarity with the Sisters of Mercy and others working to create a more equitable and just society.
We commit to working towards systemic change and are focusing on the following three areas:
Housing
Access to care
Stigma & Discrimination
"The voice of mercy is truly authentic when it is the voice of justice." ~Ethel Bignell
Our Values:
Community Advocacy Resolve Empower